FAQs

Frequently Asked Questions

  • What is SME Cyber Solutions and what do you do?

    SME Cyber Solutions is a cybersecurity company that provides comprehensive protection for small and medium-sized enterprises (SMEs). We aim to streamline cybersecurity for businesses, allowing them to focus on growth while staying protected from cyber threats

  • Can you customize your services to meet my specific business needs?

    Absolutely. Whilst we have packages based on endpoint and user numbers we can tailor a bespoke package to suit your needs - just give us a call.

  • What makes SME Cyber Solutions cost-effective?

    Our platform replaces the need for multiple expensive tools and a full in-house security team. With our all-in-one solution, you get enterprise-level protection at a fraction of the cost, saving your business significant overhead without sacrificing security.

  • How quickly can you respond to cyber threats?

    We provide rapid response times through our 24/7 Security Operations Centre (SOC). Our experts are monitoring your systems round-the-clock, ready to detect and neutralize threats in real-time, ensuring your business stays secure without delays.

  • Do you offer 24/7 support?

    Yes, our service includes 24/7, 365-day support. Whether it's a security incident or a simple question, our team is always available to assist, giving you peace of mind that your business is protected at all times.

  • What types of cyber threats does your platform protect against?

    Our platform shields your business from an extensive range of dangerous cyber threats, including ransomware attacks that can cripple your operations, phishing schemes designed to steal sensitive data, and malware that can silently compromise your systems. It also defends against insider threats, brute force attacks, and zero-day vulnerabilities that hackers exploit before you're even aware of them. Without robust protection, these threats could lead to devastating financial losses and reputational damage—our solution ensures you're never left exposed.

  • How does your solution ensure my business stays compliant with cybersecurity regulations?

    Our platform helps your business comply with key UK regulations like the Data Protection Act 2018 and the UK GDPR. By continuously monitoring your systems and ensuring your security measures are up-to-date, we help you avoid costly fines and legal issues. With automated compliance reporting and regular audits, you’ll stay ahead of regulatory requirements, protecting both your business and your customers' sensitive data.

  • Why is cybersecurity important for small and medium-sized businesses (SMEs)?

    Cybersecurity is essential for SMEs because it protects sensitive data, preventing breaches that could damage customer trust and result in financial loss. Effective cybersecurity measures help maintain business continuity by minimizing downtime from cyber attacks. Compliance with industry regulations avoids legal penalties and preserves the company’s reputation. Additionally, strong cybersecurity practices can offer a competitive edge, appealing to customers who prioritize data security.

  • Do you offer training for my employees on cybersecurity best practices?

    Yes, we have comprehensive training for employees on subjects such as password managememnt, avoiding scams, social media usage and much more.

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